Legal

Privacy Policy

This Privacy Policy explains how Off Bapok Clothing Co. collects and uses your information when you shop at offbapok.com.

Your rights under India's Digital Personal Data Protection Act, 2023

Off Bapok Clothing Co. processes your personal data in accordance with India's Digital Personal Data Protection Act, 2023 (DPDP Act). Order, shipping and payment data is processed as necessary to fulfil your contract with us — no separate consent is required for this. Marketing communications are sent only with your separate, explicit, opt-in consent, collected via an unticked checkbox at signup, and you may withdraw that consent at any time by using the unsubscribe link in any email or by writing to us.

Grievance Officer: Debarghya Dutta (Proprietor), grievance@offbapok.com. Complaints and data requests (access, correction or deletion) are acknowledged within 48 hours and resolved within one month.

Information we collect

  • Order & contact details — name, email, phone number, and shipping/billing address.
  • Payment information — processed securely by our payment gateway. We do not see or store your full card details.
  • Usage data — cookies and analytics that help us understand how the Site is used.

How we use it

To process and deliver your orders, provide customer support, send order updates, prevent fraud, and meet legal obligations. With your separate, opt-in consent, we may send occasional marketing you can opt out of at any time.

Who we share it with

Only with official bonafide partners needed to run the business: our e-commerce partners, payment processor partners, our print & fulfilment partners within India, shipping couriers, and analytics providers. We do not sell your personal data.

Cookies

The Site uses cookies for cart, checkout, and analytics. You can control cookies through your browser settings.

Data retention & your rights

We keep order data as long as needed for business and legal purposes. You may request access to, correction of, or deletion of your personal data by emailing grievance@offbapok.com.

Security

We take reasonable measures to protect your data, though no method of transmission over the internet is completely secure.

Changes & contact

We may update this policy; the current version is always on this page. Questions? Email grievance@offbapok.com.